Nova Scotia College of Medical Laboratory Technologists

How to File a Complaint

All complaints must be received in writing via email, fax or standard postal service. There is no time limit to make a compliant. If you require help in writing a complaint, please contact or call 902-789-5095

Please note: 
NSCMLT cannot investigate anonymous complaints or a complaint against healthcare professionals who are not a member of NSCMLT; such as medical laboratory assistants, and phlebotomists. All formal complaints received, will be reviewed to ensure they are within the mandate of NSCMLT to investigate.

Information Required to Submit a Complaint

  • Medical laboratory technologist name
  • Reason for the complaint with as much detail as possible
  • Date and time the incident occurred
  • Names and contact information for any witnesses to the complaint
  • Hospital or location where the incident arose
  • Names of those you may have addressed your concerns with
  • Details of any discussions with the MLT about your concerns
  • Any supporting documentation you wish to support for consideration
  • Your contact information 
  • Once the College receives a written complaint, an investigation will be initiated and we will contact that complainant (MLT) to respond to the complaint

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Land Acknowledgement - NSCMLT would like to begin by respectfully acknowleding that the province of Nova Scotia is the ancestral homelands of many diverse populations and acknowledge that we are on the traditional lands, referred to as Mi'kma'ki the ancestral and unceded territory of the Mi'kmaq People who are the founding people of Nova Scotia under the "Treaties of Peace and Friendship". We respect the Peace and Friendship treaties, we acknowledge the harms and mistakes of the past, and we dedicate ourselves to move forward in partnership with Indigenous communities in a spirit of reconciliation and collaboration.  

Get in Touch

380 Bedford Highway, Suite 202
Halifax, Nova Scotia B3M 2L4

Phone 902-789-6465




Please complete the Contact Us Form under the Contact tab