In today's increasingly complex healthcare system, bullying and aggressive behaviours have become more and more common. Workplace bullying is often hard to identify-and even harder to manage.
During this highly practical and interactive workshop you will define bullying and aggressive behaviour, explore the characteristics and types of bullying, discuss implications for organizations. You will learn techniques to communicate more assertively and to handle difficult angry people. You will leave armed with new strategies and tips to help you speak up with confidence as you continue to work together to build safe and respectful workplaces.
This workshop earns you TeKnowledge.ns credits! Member Registration
- Log into the NSCMLT website
- Go to Profile Management
- Scroll to the bottom of that left side section
- Click on Upcoming Events. You will view and register for the event.
Non-Member Registration access link: https://members.nscmlt.org/event